Unwanted Captcha Removal

  • trafficology
    Asked on March 31, 2023 at 3:01 PM

    Upon clicking the submit form button a captcha shows up on certain mobile devices.

    I never set up a captcha and cannot find out where to remove it.

    The captcha has never been on this form and just recently showed up.

    Form Name: PIR Creator

    Jotform Thread 5035837 Screenshot
  • Gian JotForm Support
    Replied on March 31, 2023 at 8:56 PM

    Hi trafficology,

    I’ll need a bit of time to look into this. I’ll get back to you shortly.

  • Gian JotForm Support
    Replied on March 31, 2023 at 9:21 PM

    Hi trafficology,

    Your account was added to our Whitelist. The captcha should be removed now, can you please test the form?

    Let us know if you need further assistance.