Firefox and IE (maybe more) is blocking the form

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    bernerdk
    Asked on January 28, 2015 at 07:58 AM

    I've inserted a form, created (very easily - thank you!) on my company website, but IE and Firefox seems to blocking the service. It's no issue on chrome - at least not on my phone.

    Do you have a workaround for this?

     

    Thanks for a great service!

     

    /Jesper Rasmussen

     

     

  • Profile Image
    EltonCris
    Answered on January 28, 2015 at 09:51 AM

    Hi Jesper,

    Your site runs over SSL (secure) but the embedded form uses http which is why some browsers restricts the form due to this security issue. To resolve that, simply re-embed your form using its secure embed code.

    When you take your embed code, make sure to check the Secure Form check box first.

    Or from your existing embed code, simply change http://form with https://secure.

    Example:

    <iframe frameborder="0" id="JotFormIFrame" allowtransparency="true" src="https://secure.jotformeu.com/form/50272728616356" style="width:100%; height:724px; border:none;" scrolling="no"></iframe>

    Please do take note that SSL Submissions (since you are using https secure form) has a limit of 10 submissions per month than using a regular form (non-https) which is 100 Submissions per month.

    Let us know should you have further questions. Thank you!

  • Profile Image
    bernerdk
    Answered on January 29, 2015 at 03:08 AM

    This worked.
    The form is now showing - although I still get the warning....

  • Profile Image
    Welvin
    Answered on January 29, 2015 at 09:40 AM

    I've fixed the error which is related to the form. That was the CSS link of the injected custom CSS codes to your form.

    Some other warnings are related to your website, kindly check:

    Thank you!