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For security reasons we would need confirmation for this request from the mentioned account (this thread was created with the account arusso).
Please login to your account srusso and confirm that you want to do the change to your username and we'll proceed accordingly.
We'll wait for your confirmation.
JotForm Support Manager
Please disregard the post above. No need for an extra step. You are writing from same domain @gta***in.com
So we have processed the change.