What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
These are Hint text, you can add them by following the screenshots below.
1. Click on the text box field and click "Show Properties"
2. Inside the "Properties", edit the "Hint Example"
That should show you a grey text inside the text box field.
Let us know if this is what you are looking for.