What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot drag and drop fields

    Asked by sineadhalpin on January 29, 2015 at 03:27 AM

    I am trying to create a form and it is not letting me do it, i cannot drag the Heading over or anything else, can you please help me?

    I set up a new form, I watched the tutorials of how to create the form but it just does not let me drag and drop ?

  • Profile Image

    Answered by Carina on January 29, 2015 at 09:42 AM

    Are you experiencing this with more than one browser? Please try clearing your browser's cache to see if it solves.

    If the problem persists, please let us know the browser you are using.

    Thank you

  • Profile Image

    Answered by sineadhalpin on January 30, 2015 at 05:00 AM

    I am using Internet Explorer 11, this is the only browser I have available I have cleared the browsers cache's but I am still having the same problem.

    I need to get the form up and running as soon as possible on my website as well.

    Thank you

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 30, 2015 at 10:46 AM

    The most recommend browsers for our form builders are Chrome and Firefox


    To download Google Chrome:

    https://support.google.com/chrome/answer/95346?hl=en click Download Chrome


    To download Firefox  https://www.mozilla.org/en-US/firefox/new/  click on Free Download