Cannot drag and drop fields

  • sineadhalpin
    Asked on January 29, 2015 at 3:27 AM

    I am trying to create a form and it is not letting me do it, i cannot drag the Heading over or anything else, can you please help me?

    I set up a new form, I watched the tutorials of how to create the form but it just does not let me drag and drop ?

  • Carina
    Replied on January 29, 2015 at 9:42 AM

    Are you experiencing this with more than one browser? Please try clearing your browser's cache to see if it solves.

    If the problem persists, please let us know the browser you are using.

    Thank you

  • sineadhalpin
    Replied on January 30, 2015 at 5:00 AM

    I am using Internet Explorer 11, this is the only browser I have available I have cleared the browsers cache's but I am still having the same problem.

    I need to get the form up and running as soon as possible on my website as well.

    Thank you

  • Jeanette JotForm Support
    Replied on January 30, 2015 at 10:46 AM

    The most recommend browsers for our form builders are Chrome and Firefox

     

    To download Google Chrome:

    https://support.google.com/chrome/answer/95346?hl=en click Download Chrome

     

    To download Firefox  https://www.mozilla.org/en-US/firefox/new/  click on Free Download