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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I downgrade my premium account?

    Asked by justindri on January 30, 2015 at 11:36 AM

    I would like to keep my account open but I don't need the premium benefits.  How do I downgrade my account?


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    Answered by Sean on January 30, 2015 at 01:31 PM

    Hello justindri,

    If you would like to downgrade your account, you should follow the instructions provided in the screenshot below.

    I hope this helps. Feel free to contact us if further support is needed.