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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Scroll bar is not working in iPad while editing submission in form submissions page

    Asked by syncro on February 03, 2015 at 12:51 PM

    It would be great to be able to edit form submissions on an apple ipad with safari browser or chrome.  The only thing that does not work is that the scroll bar to the right of the form in edit mode does not scroll through the form to allow the user to get to all the field to edti in the form.  Can this be worked on.  We are a in-home service provider that needs to be able to edit submission while in the field.

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    JotForm Support

    Answered by Welvin on February 03, 2015 at 03:37 PM


    Our website is not really optimized for mobile devices. You can access it, but there's a chance that some of the functions won't work.

    As for the scroll bar that doesn't work in iPad, I'm forwarding it to our developers. You will be notified via this thread when updates are made to this.

    Thank you!

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    JotForm Support

    Answered by Welvin on February 03, 2015 at 03:43 PM

    By the way, you can also edit a submission through Edit Link. You just need to add the {edit_link} tag in the Notification Email:

    So after you receive the submission through email, you can just click on the link to edit the data.


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    JotForm Support

    Answered by paulsimpson on February 25, 2015 at 06:09 PM

    Thanks for reporting this. It should now be possible to scroll when editing a submission on a mobile device.