What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to save changes in Chrome

    Asked by mseghers on February 05, 2015 at 10:22 AM

    As I'm sure you realize, CHROME does not work to update forms with Jotform.  The interface works, etc., but many types of fields cannot be saved after changing e.g. text fields.

    PLEASE FIX THIS.   Most of us hate IE.

    JotForm does not work saved
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    JotForm Support

    Answered by KadeJM on February 05, 2015 at 12:24 PM

    It seems to me that if I understand you correctly your form is not updating properly after making some changes to the textbox and then trying to save it in Chrome on your end?

    Our Formbuilder is compatible with many browsers but works best with Chrome and Firefox mainly. From the sound of it I think you may need to clear your form cache as well as clearing your browser cache to refresh this so that it will work normally for you.

    Also, make sure that you are using the latest stable version of Chrome to avoid any issues.

    If you continue to have problems with this then we ask that you please share a link to your jotform that you are experiencing this problem with so that we can investigate it.

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    Answered by brianatbad on February 06, 2015 at 02:48 PM

    I have this problem on and off in chrome. I just tried to clear cache and it didnt work. Any other suggestions? Thanks!
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    JotForm Support

    Answered by Jan on February 06, 2015 at 04:41 PM

    Hi brianatbad,

    I have moved your inquiry to another thread.

    This is the URL of the new thread: http://www.jotform.com/answers/511460

    Thank you for understanding.