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    Asked on February 05, 2015 at 12:53 PM

    I've deleted a lot of old forms, in the hopes of getting our space usage below 100M, but it doesn't seem to automatically update, or perhaps it doesn't delete files that were uploaded using the forms... could you direct me on how to make that work?

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    Answered on February 05, 2015 at 01:52 PM


    To get the forms fully deleted, you will need to purge them as well.  In the "My Forms" section of your account, click on "Trash":

    Then select the forms you wish to fully delete.  Then click on "Purge".  This will fully remove the forms and submissions from your account and free up the space you need.

    Let us know if you have any further questions and we will be happy to help.