What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
UsageAsked by email@example.com on February 05, 2015 at 12:53 PM
I've deleted a lot of old forms, in the hopes of getting our space usage below 100M, but it doesn't seem to automatically update, or perhaps it doesn't delete files that were uploaded using the forms... could you direct me on how to make that work?
To get the forms fully deleted, you will need to purge them as well. In the "My Forms" section of your account, click on "Trash":
Then select the forms you wish to fully delete. Then click on "Purge". This will fully remove the forms and submissions from your account and free up the space you need.
Let us know if you have any further questions and we will be happy to help.