What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PayPal payment tool is always shown, no matter what is the selection making it always as required

    Asked by QMS on February 05, 2015 at 02:13 PM

    Hello,

    I am working on an enrollment form for a class and want to allow the attendee to mail a check but I can't the "REQUIRED" field to turn off for PayPal/Credit Card Payments.  No star showing but it requires credit card or PayPal to be clicked.

    Please HELP, I just switched from Adobe Forms Central and need this form to work properly.

     

    Lynn

    Page URL:
    http://www.keymanagementconsulting.com/API_Q1_Training_Course_Enrollme<br/>nt.html

    required payment check credit card
  • Profile Image

    Answered by Ben on February 05, 2015 at 03:04 PM

    I see what you mean Lynn.

    I believe that it should switch from the PayPal to other methods based on the selection.

    I only see the PayPal option on the form, so you should add other payment options as well.

    I have added the condition to hide the PayPal field if it is not the selected one: http://form.jotformpro.com/form/50355774133959

    Now to add the payment processing for other 2 options I would suggest taking a look at this guide: How to Create a Basic Multiple Payment form, but please do let us know if you have any questions or issues setting it up and we would be happy to assist with them.

  • Profile Image

    Answered by QMS on February 11, 2015 at 08:46 PM

    Thank you, I was able to get it to work.  

  • Profile Image

    Answered by Sean on February 11, 2015 at 10:24 PM

    On behalf of my colleague, you are most welcome. Feel free to contact us if further support is needed.


    Cheers!