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    PayPal payment tool is always shown, no matter what is the selection making it always as required

    Asked by QMS on February 05, 2015 at 02:13 PM


    I am working on an enrollment form for a class and want to allow the attendee to mail a check but I can't the "REQUIRED" field to turn off for PayPal/Credit Card Payments.  No star showing but it requires credit card or PayPal to be clicked.

    Please HELP, I just switched from Adobe Forms Central and need this form to work properly.



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    Answered by Ben on February 05, 2015 at 03:04 PM

    I see what you mean Lynn.

    I believe that it should switch from the PayPal to other methods based on the selection.

    I only see the PayPal option on the form, so you should add other payment options as well.

    I have added the condition to hide the PayPal field if it is not the selected one: http://form.jotformpro.com/form/50355774133959

    Now to add the payment processing for other 2 options I would suggest taking a look at this guide: How to Create a Basic Multiple Payment form, but please do let us know if you have any questions or issues setting it up and we would be happy to assist with them.

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    Answered by QMS on February 11, 2015 at 08:46 PM

    Thank you, I was able to get it to work.  

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    Answered by Sean on February 11, 2015 at 10:24 PM

    On behalf of my colleague, you are most welcome. Feel free to contact us if further support is needed.