What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cloned your form and tested it. The thank you page feature is working properly. After hitting submit, it goes directly to the custom URL.
I also checked your web page and did a test submit. After hitting the submit button, it goes directly to the custom URL.
Let us know if you need any help. Thank you.