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Hide field function is not workingAsked by djccraig on February 06, 2015 at 01:28 PM
I've previously used a very simple condition on a text box to hide the payment form when specific code is entered...and it worked just like it was supposed to on this form: https://www.christianheritageonline.org//events/annual-conference/online-conference-registration/
I tried the same thing on another form, and it's not working: https://www.christianheritageonline.org/events/day-at-the-capitol/online-day-at-the-capitol-registration/
When you enter "admin1024" into the "Discount Code" field, it should hide the payment form, but it doesn't.
payment form conditions hide field condition priorities
I took a look at the conditions and the reason why this happens is because of the condition for overall total field.
If Overall total is equal to "$0"
The reason is that it will show the billing, even if we change its priority. The only way to resolve this is to create another condition.
This way we have 2 conditions that say hide it and only 1 saying don't.
You can see it working here: http://form.jotformpro.com/form/50365945112957
If you want you can simply clone it into your account following these steps: How to Clone an Existing Form from a URL