What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How Long Does It Take to Import From Forms Central?

    Asked by cedavies1 on February 09, 2015 at 07:23 AM

    Hi I have registered today and imported my form from formscentral - how long will it take to appear in my profile here?

    and FormsCentral
  • Profile Image

    Answered by rsalvo on February 09, 2015 at 10:02 AM

    @cedavies1 

    Below are the steps to help you on how to import the Adobe FormCentral for your info. It takes 10 minutes to import and also it depends on the volume of the forms and contents.

    1. Navigate the Adobe FormCentral Page see images below for details.

    1.1 Click "IMPORT FORMS" button

    1.2 Click "CONTINUE" button to Import Both Forms and Responses.

     

    2. Next steps, follow the instructions here.

     

    I hope this would help.

  • Profile Image
    JotForm Support

    Answered by Charlie on February 09, 2015 at 11:37 AM

    Hi,

    Just to add, the import tools are now automated. They give the results right away. But the data import can take more time. So, after entering form URLs or login details, you will get the forms on your account within 1-2 minutes. But the data may arrive after 10 minutes.

    This happens because we are getting lots of requests and it takes time to get the data and load it into the account. So, the jobs are queued and processed in the order they arrive. If there is nothing else in the queue and if you only have 10 submissions you will probably get it in few minutes. Otherwise it may take 5 minutes or 50 minutes. It depends on the waiting jobs.  

    Just like what have mentioned by another user above, you may want to check this blog post by our founder: http://www.jotform.com/blog/129-Import-Both-Your-Forms-and-Responses-in-a-Single-Step-from-Adobe-FormsCentral. Please do make sure to follow the instructions correctly to avoid problems.

    Do let us know if you have other concerns or questions regarding this.

    Thank you.