What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you provide us more details of your question or concern? If you are looking on how to setup your email notification properly, you can check this guide on how to do that: Setting Up Email Notifications.
To prevent future email problems with bouncing related issues, you may want to check this guide: How to Setup Email Alerts To Prevent Email Bouncing Related Issues.
If I misunderstood your concern, please do provide us more details of it to better assist you.