Users unable to Submit form, they're stuck at 'Please Wait'.. message

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    bminich
    Asked on February 10, 2015 at 10:18 AM

    When someone goes to Submit their "How to Study the Bible Registration Form" on our website, they get a Please Wait message and the form never goes through.

    We embedded this secure script:

    <script type="text/javascript" src="https://secure.jotform.us/jsform/43035608234146"></script>

    For the time being, I have embedded a non-secure form (i.e., the default) on our website so a student can register. But we'd like to secure the form ASAP.

    Thanks.

    Hal Stephens

  • Profile Image
    Welvin
    Answered on February 10, 2015 at 11:24 AM

    Hi Hal,

    It's caused by a possible script conflict within the page. Please try re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. If there's a script conflict, our iFrame method should help you fix it.

    Thanks