Setting up custom sender name field for our emails

  • 1thomh1
    Asked on February 10, 2015 at 11:35 AM
    I also note that the Sender name can only be fields from the form, OR 'Jotform' - this really needs to be a custom field as we'd like it to come from us! Please can you sort this?
  • Kiran Support Team Lead
    Replied on February 10, 2015 at 12:40 PM

    Unfortunately, custom sender name is available with notifiers but with Autoresponders. However, as a workaround you may consider adding a hidden field on the JotForm with your custom sender name as default value.

    Setting up custom sender name field for our emails Image 1 Screenshot 30

    Then you can select this field in the notification settings.

    Setting up custom sender name field for our emails Image 2 Screenshot 41

    Hope this information helps. Please let us know if you need any further assistance. We will be happy to help.