What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Setting up custom sender name field for our emails

    Asked by 1thomh1 on February 10, 2015 at 11:35 AM
    I also note that the Sender name can only be fields from the form, OR 'Jotform' - this really needs to be a custom field as we'd like it to come from us! Please can you sort this?
  • Profile Image
    JotForm Support

    Answered by Kiran on February 10, 2015 at 12:40 PM

    Unfortunately, custom sender name is available with notifiers but with Autoresponders. However, as a workaround you may consider adding a hidden field on the JotForm with your custom sender name as default value.

    Then you can select this field in the notification settings.

    Hope this information helps. Please let us know if you need any further assistance. We will be happy to help.