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bbranderAsked on February 10, 2015 at 3:37 PM
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MikeReplied on February 10, 2015 at 4:51 PM
The problem is most likely related to your PayPal Pro merchant account configuration.
You can check the error code information on this page:
10500 - error code
Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.
Occurs when you have not agreed to the billing agreement.
10501 - error code
Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.
Occurs when the billing agreement is disabled or inactive.Please make sure that your PayPal account is ready to accept PayPal Payment Pro transactions. You might consider contacting PayPal Support to get the assistance in this case. Thank you.