PayPal Pro: Invalid Merchant Configuration

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    bbrander
    Asked on February 10, 2015 at 03:37 PM
    • Get error when try to submit: Invalid Configuration
    This transaction cannot be processed due to an invalid merchant configuration.
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    Mike
    Answered on February 10, 2015 at 04:51 PM

    The problem is most likely related to your PayPal Pro merchant account configuration.

    You can check the error code information on this page:

    10500  - error code
    Invalid Configuration 
    This transaction cannot be processed due to an invalid merchant configuration. 
    Occurs when you have not agreed to the billing agreement.

    10501  - error code
    Invalid Configuration 
    This transaction cannot be processed due to an invalid merchant configuration. 
    Occurs when the billing agreement is disabled or inactive.

    Please make sure that your PayPal account is ready to accept PayPal Payment Pro transactions. You might consider contacting PayPal Support to get the assistance in this case. Thank you.