- photographybykimberlymurphyAsked on February 11, 2015 at 04:32 PM
The form is not linking to payapl!
- JotForm SupportjonathanAnswered on February 11, 2015 at 05:01 PM
I test submitted your jotform http://www.jotformpro.com/form/50337989358976
upon selecting a product and submitting the form, it properly redirect to the Paypal payments
Please take note that none of the fields/questions on your JotForm were set as *Required field. Even the My Products was not mandatory. So, I can easily submit the form without answering anything.
And if no product is selected, it will not redirect to the payment process.
submitting the form without any answer will directly go to the Thank You page
You can correct the issue by setting at least the My Products field as a *Required field.
Please inform us if still not resolved.