What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and everything appears to be in order. Your forms are active, your account shows as "Premium" and you are well below your new limits. As far as I can tell you should be all set.
Let us know if you have any further questions or need help with anything else and we will be happy to assist you.