What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Widget stucks on please run wizard

    Asked by coldplay2nd on February 16, 2015 at 01:37 AM

    i had same problem, can u help me,

    Picture camera widget

    "Click to edit. Please run wizard"


    this my form id



  • Profile Image
    JotForm Support

    Answered by EltonCris on February 16, 2015 at 01:40 AM


    I can't seem to reproduce the problem. Also the widget on your form is working just fine.

    Check this screenshot:

    If you are still experiencing this problem, please clear your browser's cache and try it again. This might help.


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    Answered by HighLevelListening on April 15, 2017 at 07:15 AM

    So, I realized that this happens when your form designer is open at the same time you add a widget to your form. close the form designer then open the widget, it should load correctly!

    That fixed it for me, so for anyone who currently has this problem, hope it helps!

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    JotForm Support

    Answered by AIDAN on April 15, 2017 at 11:37 AM

    I will be addressing this in the following new thread: https://www.jotform.com/answers/1120137

    Thank you.