- ultralAsked on February 16, 2015 at 09:01 AM
I've tried many time to downgrade my premium subscription to a starter subscription, but it doesn't work.
I Click on downgrade to the starter plan, Cancel subscription and got this alert : "Your subscription has been cancelled successfully."
But it's wrong, because I still with a premium account, not a starter one.
Can you please fix this and stop/downgrade my account ?
EDIT : OK, I've seen the scheduled date downgrade.
- JotForm SupportWelvinAnswered on February 16, 2015 at 10:29 AM
It's great to know that you've figured it out. Your account is scheduled to downgrade on March 15, 2015.