Disabled account due to ssl limit

  • Mumsenjoysellingnsharing
    Asked on February 16, 2015 at 1:37 PM

    Please advise I have only had 16 submissions and my account says 135 so why has it been disabled?

    Disabled account due to ssl limit Image 1 Screenshot 20
  • Mike
    Replied on February 16, 2015 at 3:00 PM

    Thank you for contacting us.

    The SSL and Payment submissions are limited to 10 on the free plan. If you would like to accept regular form submissions instead of the SSL ones, you will need to use regular form link/code.

    For example, use:

    http://www.jotformeu.com/form/50235891051349

    instead of:

    https://secure.jotformeu.com/form/50235891051349

    Related guide:

    SSL Submissions

    We have re-activated your account now.

    Please feel free to contact us if you need any further assistance.