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    How do I remove the line and change error text from the masked input box?

    Asked by oldpc on February 17, 2015 at 11:49 PM

    - how do I remove the line?

    - how do I change the error text? a user will not understand the message....


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    Answered by Shadae on February 18, 2015 at 07:13 AM

    Hi oldpc,

    The line is place to represent to your user, how many characters should be placed in the field to complete the mask.

    If the field only requires two digits you can adjust your input mask and that would remove the line.

    Your second question has been moved to another thread: http://www.jotform.com/answers/518100 

    It will be addressed there.

    Thank you.

  • Profile Image

    Answered by oldpc on February 18, 2015 at 06:27 PM



    I want to 5 digit, no less no more for 5 digit us zip code, without the underlie visible.


    Is this possible?



  • Profile Image

    Answered by Shadae on February 18, 2015 at 09:10 PM

    Hi R,


    To confirm, you would like to have the input mask applied without having the line to indicate the mask that is present on the field?

    Unfortunately this feature is a function of Javascript as such it is not possible to remove the line using Custom CSS code.

    I do apologize for the inconvenience.

    Please inform us if you need further assistance.