What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Removing JotForm logo in the email notifications

    Asked by redfeathers on February 18, 2015 at 02:49 AM


    Would like to know if it is possible for us to customise the email notifications so it suits our Brand rather than jotforms logo and email popping up?




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    JotForm Support

    Answered by Jan on February 18, 2015 at 09:59 AM

    Hi there,

    Yes it is possible to customize the email notifications. You can use the email builder itself to suit your needs in terms of branding therefore it is possible to delete that JotForm logo. Here's how to do it.

    Click the "Emails" button on the toolbar then select the notification.

    The email builder will pops up. Here you can just highlight the JotForm logo and then press backspace or delete.

    You can further customize your email notifications by using the email builder. You can change the email subject, add text/image, customize the fonts and colors and you can use the answer provided by the user using the form field names.


    Hope this helps. Let us know if you need any help.

    Thank you.