What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms submitted from website not showing up in Jotform database

    Asked by vickiestevenson on February 18, 2015 at 12:08 PM
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    JotForm Support

    Answered by BDAVID on February 18, 2015 at 01:37 PM

    I just tried submitting the form on you website, and this is the error that occurred:


    It might  be an issue with your Authorize.net account. Please contact their support staff and have them to verify if you need a new API key.