Why is my forms showing as over quota?

  • ComissaoRN
    Asked on February 18, 2015 at 1:03 PM

    Hi? i relly don't know why my form is over quote if i only receved 13 submissions, that is so far away from 100. Can you guys fix that?

    Page URL: http://www.jotformeu.com/ComissaoRN/questionario_de_satisfacao_encontro
  • Ben
    Replied on February 18, 2015 at 2:50 PM

    I took a look at the 2 jotforms that you have in your account, but they are both working properly for me. Do you still have this issue?

    Now looking at the account, I see that you have 13 SSL submissions, but also that you are on a Premium Plan, so the limit is at 1000 submissions of any kind.