JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We do have chat support, but it is enabled only when the support forum is having manageable traffic. This support forum is our primary support. You can post your question in this support forum and it'll be answered in a timely manner. You can also mark the thread as private so that you and our support staff only can view the thread to protect your privacy.