What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I redirect back to a blank form?

    Asked by dadavewatson on February 19, 2015 at 04:52 PM

    How do I redirect back to a blank form for a stream of individual submissions?

    No matter what I do, I cannot get my additions to the "Thank You" page to be "saved"

    redirect to form blank form
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    JotForm Support

    Answered by Welvin on February 19, 2015 at 05:00 PM

    Hi,

    Get the form URL or the page URL where the form is embedded and have it as your Custom Thank You URL. Check this guide on how to change that: http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page.

    Thank you!

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    Answered by dadavewatson on February 20, 2015 at 09:36 AM

    Thank you but when I redirect my browser returns a 405 Message(Not allowed)

     

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    Answered by Carina on February 20, 2015 at 11:30 AM

    Is this error also happening with the standalone version of the form?

    Please let us know the form and the website url so we can run further tests. 

    This looks like related with the server but we need to investigate it further.

    Thank you

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    Answered by dadavewatson on February 20, 2015 at 01:36 PM

    Thanks

    The Form is called the PDMS & LGE2015 and the url that I gave a hypertext link to in the Thank You Message is its url from your server https://secure.myjotform.com/form/50486865384569

    Dave

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    Answered by Carina on February 20, 2015 at 03:16 PM

    Hello Dave

    I made a test submission and got a thank you message with the url:

    The idea is to add the form's url as a custom url:

    I made further tests with a clone and had the same 405 error message:

    It seems to be a bug. I forwarded this situation to our developers so they can investigate it further. They will contact you as soon as it is solved.

     

     

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    Answered by dadavewatson on February 21, 2015 at 07:36 AM

    Thank you

     

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    JotForm Support

    Answered by Welvin on February 21, 2015 at 08:47 AM

    The problem is related to Send Post Data. You have it enabled to your form, but you're not forwarding your form data to a custom PHP page. I have it corrected for you. You are now safe to use the thank you URL.

    Thanks