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DavidAsked on May 28, 2023 at 2:30 AM
When a photo is sent with a warranty for we designed, the link goes to a 404 page on your site with a message to contact you.
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Angeli JotForm SupportReplied on May 28, 2023 at 2:42 AM
Hi David,
Thanks for reaching out to Jotform Support. If you're getting an Error 404 when opening an uploaded file from your form, this can be resolved by unchecking the Require log-in to view uploaded files option under the Privacy section of your Jotform account. But since you only have a Guest account, I'd suggest signing up using the same email via this link. Once you have an account, here's how you can disable the settings:
- Hover your mouse over your Avatar/Profile picture on the right side of the screen.
- In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
- Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.
Give it a try and let us know if you need any help.