Conditional Logic statements don't work after form adjustments

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    jumbosstar
    Asked on February 22, 2015 at 10:07 AM
    Second, when I did up a nice set of conditions for the rule setting for certain fields to show or hide when a question is  answered a certain way, it worked only once after I did that. But if I tempered or designed or altered the form after in any way, the conditions just don't work anymore. Even though the Preview works with the conditions, they do not work after refreshing of my website.
  • Profile Image
    Sean
    Answered on February 22, 2015 at 11:22 AM

    If you alter the options of any of the fields that are placed in your conditional logic statements, these changes will not be reflected automatically in your statements. If you provide an example of what you have done after creating the conditional logic, I would have a better idea on how I can address the issue. Please share with us what you have changed and how did your form react afterwards.

    Do bare in mind that it is possible that you can be experiencing cache issues, so I would recommend clearing your browser cache and carrying out your test again to see if the issue is still persistent. We will await your response.


    Cheers!