What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Logic statements don't work after form adjustmentsAsked by jumbosstar on February 22, 2015 at 10:07 AMSecond, when I did up a nice set of conditions for the rule setting for certain fields to show or hide when a question is answered a certain way, it worked only once after I did that. But if I tempered or designed or altered the form after in any way, the conditions just don't work anymore. Even though the Preview works with the conditions, they do not work after refreshing of my website.
If you alter the options of any of the fields that are placed in your conditional logic statements, these changes will not be reflected automatically in your statements. If you provide an example of what you have done after creating the conditional logic, I would have a better idea on how I can address the issue. Please share with us what you have changed and how did your form react afterwards.
Do bare in mind that it is possible that you can be experiencing cache issues, so I would recommend clearing your browser cache and carrying out your test again to see if the issue is still persistent. We will await your response.