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    How do I make my form responsive on a mobile device?

    Asked by jtamboer on February 22, 2015 at 08:10 PM

    My form works fine in desktop versions of Chrome, Explorer and Safari.  However it will not display on mobile versions of Safari, or Android devices.  I checked it using an iPad (2 versions), iPhone, and Android phone. 

    I selected "Yes" to the "Responsive Form" dialog box in the Preferences section of Form Builder.  

    One other question -- Can you disable the "Enter" key so that it will not submit the form?  I would prefer that the form submit on selecting the "Submit" button only.  

    Please advise.



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    JotForm Support

    Answered by ashwin_d on February 23, 2015 at 03:11 AM

    Hello jtamboer,

    Please be noted that for your forms to work correctly in mobile devices, we recommend you to embed forms using its iFrame embed code. 

    Please go ahead and embed your form using its iFrame embed code and that should solve your problem. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I have moved your other question related to "Enter" key to a new thread and you will be answered here:  http://www.jotform.com/answers/520686 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!