What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded jotform not showing up (wordpress)

    Asked by juliafrancescaphotography on February 25, 2015 at 10:56 PM

    I have embedded a form into my site, but all that shows up is the header. 

    So I used the 'iframe' code instead, and while it worked on my traditional site, on mobile versions it had issues (a client said she couldn't scroll to the bottom on her phone, and on her tablet the submit button didn't show up).

    Does this mean that the iframe versions are non responsive? If so, I'd like to have a solution that works - a lot of people are accessing my site through mobile means. 

    Thanks

    Page URL:
    http://juliafrancescaphotography.ca/model-release-form

    JotForm embedded jotform jotform not showing Mobile site scroll thanks
  • Profile Image
    JotForm Support

    Answered by Welvin on February 26, 2015 at 02:51 AM

    Hi,

    Please use the iFrame embed method and follow our instructions from this guide to make your form a mobile responsive: https://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive.

    In the iFrame codes, you can adjust the height value. Try changing the value to solve the problem when the form is access in iPad. Example:

    Thank you and I hope that helps!

    Regards