What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does PayPal Pro give me an Error about Merchant Country Not Supported?

    Asked by jonben on February 26, 2015 at 05:03 AM

    Estimados señores me pongo en contacto con ustedes porque una vez configurada la plataforma de pagos Paypal Pro intento realizar una inscripción (compra) y me sale el siguiente error: The merchant country is not supported.

    Me gustaría saber si existe alguna solución a ese problema o si por el contrario debería cambiar el tipo de herramienta de pago.

    Page URL:
    www.riaices2015.com/participacion/inscripcion/

    merchant country country unsupported merchant error paypal pro error paypal error
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 26, 2015 at 11:02 AM

    I see that you are having an issue with using PayPal Pro and getting a Merchant Country not supported error when you try to use it.

    According to your IP our system indicates that you are from Spain which as far as I know of does not currently support the usage of PayPal Pro.

    Please see https://developer.paypal.com/docs/classic/howto_product_matrix/ for a list of the different countries supported by each of paypal's features.

    Paypal Standard however, is supported there so it would be best to switch to that one instead of pro if you want to stick with it.

    Other Suggestions that support Spain:

    - Authorize.NET

    - Worldpay

    - Stripe

     

    If you have any more questions or need more help let us know in a new thread.