What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Error: Form is disabled

    Asked by suprafx on February 26, 2015 at 12:20 PM
    thats like me.. my form is disabled today.. why???
    form disabled suspended
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    Answered by Ben on February 26, 2015 at 02:37 PM

    There are actually 2 reasons because of which your account is disabled. Both are related to jotform titled "Clone of CV Submission".

    First issue is that you have 2 password fields (fields with "Password") on it. This is against our terms of use and as such as long as these fields are there, your account will be disabled.

    The second issue is that the form is set as English Form, yet non English language is on it.

    To have your account enabled, you either must remove the jotform completely or correct the issues above by renaming / removing password fields.

    The second issue can be easily fixed by setting up your jotform for the right language.

    To see how to do that and to see what are the steps required to do this, please take a look at this thread: Why jotfoms in Arabic and French language get suspended?

    Do let us know if you have any further questions and we would be happy to assist.