Conditional statement not working

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    Asked on February 27, 2015 at 11:46 AM

    I am try to use a conditional statement to Hide the field "Mothers Address" if the parents are divorced, separated or married since I will show a different address field if they are and it doesn't seem to work. We want this in production on Monday 





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    Answered on February 27, 2015 at 02:27 PM


    It looks like you had several conflicting conditions.  What I did to get it working was to remove "Mother's Address" from all the conditions and removed the 3 individual conditions that were also associated with the field.


    After that, I created one single condition that had all the rules:

    This allow for the "Mother's Address" field to be hidden properly based on which selection was made in the "Parents' Status:" field.  Here is my test for to show you it working:

    You can clone it to see the conditions setup if you'd like:

    Let us know if you have any further questions and we will be happy to help.