Conditional statement not working

  • jfgpapps
    Asked on February 27, 2015 at 11:46 AM

    I am try to use a conditional statement to Hide the field "Mothers Address" if the parents are divorced, separated or married since I will show a different address field if they are and it doesn't seem to work. We want this in production on Monday 

     

    Help

     

     

  • David JotForm Support
    Replied on February 27, 2015 at 2:27 PM

    Hi,

    It looks like you had several conflicting conditions.  What I did to get it working was to remove "Mother's Address" from all the conditions and removed the 3 individual conditions that were also associated with the field.

    Conditional statement not working  Image 1 Screenshot 30 

    After that, I created one single condition that had all the rules:

    Conditional statement not working  Image 2 Screenshot 41

    This allow for the "Mother's Address" field to be hidden properly based on which selection was made in the "Parents' Status:" field.  Here is my test for to show you it working:

    http://form.jotformpro.com/form/50575612152955

    You can clone it to see the conditions setup if you'd like:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you have any further questions and we will be happy to help.