What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    array_key_exists warning displayed while viewing submissions using Form Generator WordPress plugin

    Asked by Btitans on February 27, 2015 at 12:26 PM

    To whom it may concern, 

     

    At the Backend of our web site the in Submissions of Quote form (in our case we use your Jotform plugin) it shows Warning text. 

    In attached file you can find the Screenshot of this "warning" message. we would be deeply appreciate if you could help us solving this problem. 

    Screenshot
    Submissions problem backend JotForm message
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    JotForm Support

    Answered by Kiran on February 27, 2015 at 03:12 PM

    I've tried installing the plugin on one of my WordPress websites and I was able to view the submissions without any issues. 

    I've used WordPress v4.1. Could you please try re-installing the form generator plugin to WordPress and see if that works? Also, please make sure that you are having the API correct. 

    Please get back to us with the WordPress version no if the issue still persists. We will be happy to help.

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    Answered by Btitans on March 12, 2015 at 04:58 AM

    Hi, we still have the same problem, we have re-installed plugin, but the same problem..

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    JotForm Support

    Answered by Kiran on March 12, 2015 at 09:48 AM

    There might be a conflict with other conflicts with other plugins installed on your website along with Form Generator plugin. It may help to identify the issue by disabling the plugins one by one and then check for the errors. Also, you may try updating WordPress if you are using an older version.

    Please get back to us if the issue still persists after trying to disable the plugins. We will be happy to help.

    Thanks!