Question about adding Paypal to my form & website.

  • Profile Image
    Asked on February 27, 2015 at 04:32 PM



    I run a home daycare and preschool and I have been using another form builder for parents to be able to pay field trip fees online.


    I created a form from JotForm and set up PayPal and PayPal Pro and embedded it to my website. I tried testing it out and after checking a field trip and hitting the "Submit" button, there is a page that comes up saying " The content cannot be displayed in a frame".


    Any idea what it means and how I can fix it?


    Thank you,

    Tori Martinez

  • Profile Image
    Answered on February 27, 2015 at 05:42 PM


    I tried to check your site but that section appears to be password protected.  My assumption is that your site uses frames, something like:

    <frameset rows="100%">
      <frameset cols="100%">
        <frame src="//" frameborder="0" scrolling="yes">

    Hackers and crooks use frames to "hoodwink" people into believing they
    are at one site, when they are in fact at another - so payment gateways
    treat frames suspiciously.

    If this is not the case, let us know the password to access the page and we will be happy to have a look.