What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question about adding Paypal to my form & website.

    Asked by tmartinez323 on February 27, 2015 at 04:32 PM



    I run a home daycare and preschool and I have been using another form builder for parents to be able to pay field trip fees online.


    I created a form from JotForm and set up PayPal and PayPal Pro and embedded it to my website. I tried testing it out and after checking a field trip and hitting the "Submit" button, there is a page that comes up saying " The content cannot be displayed in a frame".


    Any idea what it means and how I can fix it?


    Thank you,

    Tori Martinez

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on February 27, 2015 at 05:42 PM


    I tried to check your site but that section appears to be password protected.  My assumption is that your site uses frames, something like:

    <frameset rows="100%">
      <frameset cols="100%">
        <frame src="//www.somelink.com" frameborder="0" scrolling="yes">

    Hackers and crooks use frames to "hoodwink" people into believing they
    are at one site, when they are in fact at another - so payment gateways
    treat frames suspiciously.

    If this is not the case, let us know the password to access the page and we will be happy to have a look.