Why my submission capacity hasn't been renewed yet?

  • Profile Image
    chinathinksbig
    Asked on March 01, 2015 at 01:08 AM

    Dear Jotform Support Team,

     

    It's already Mar. 1st Eastern time and we really need to spread out a new form. The new form is really time-sensitive and crucial for my team. However, my jotform account hasn't been updated. There's only around 40 submissions left. I am quite disappointed on your working efficiency. I urge you to renew my account as soon as possible, Please!!!!!

    Best

    Amber

  • Profile Image
    Sean
    Answered on March 01, 2015 at 08:53 AM

    I checked your account and I can see that your limits were automatically refreshed. Sorry about the delay with this and I hope it did not affect anything that you had planned.





    If you ever have any other questions or concerns, please contact us and we will be more than happy to help out.


    Thanks