What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with downloading submissions

    Asked by Malene on March 02, 2015 at 11:30 AM

    Hi Ben 

    I have the exact same issue and got the same reply on my e-mail request. Well it's still not working and it is now an asap situation. How can I get some help quickly?? 


    - Malene

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    JotForm Support

    Answered by EltonCris on March 02, 2015 at 11:32 AM

    Hi Malene,

    Our apologies.

    This problem is now fixed. Please try it again.