What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button not showing on my forms

    Asked by lcoleson on March 02, 2015 at 11:58 AM

    Customer can fill out CC information but there is not Submit button or Buy button. This seems to be an issue with multiple comments on the forums. 





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    JotForm Support

    Answered by Kiran on March 02, 2015 at 01:02 PM

    I understand that there is no submit or pay button displayed after redirecting to PayPal once the form is submitted. As I tried to submit the form from the webpage, it was redirected to PayPal without any issues and I was able to see the pay button after selecting to pay using Credit card. 

    Could you check if the issue still persists and let us know after clearing the browser cache by following the steps provided in the guide below :


    Thank you!