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TRANSLANDAsked on March 3, 2015 at 10:55 AM
What steps do we need to take to close the account. We no longer need this service.
you can reach me at cpreisinger@drivetransland.com or (417) 829-1240. Thanks for your help!
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TRANSLANDReplied on May 22, 2015 at 12:13 PM
I did this in March and we have since received 2 more bills. Please help get this stopped.
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TRANSLANDReplied on May 22, 2015 at 12:45 PM
I just received a message stating this message was already addressed but we are still being billed. Can you please stop the billing?
Connie Preisinger
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David JotForm Support ManagerReplied on May 22, 2015 at 12:46 PM
Your subscription(account ID: 49402230) has been canceled, and the last charge refunded. Your account is now back to free status, do you want us to delete your account?
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TRANSLANDReplied on May 22, 2015 at 12:48 PM
Thank you for your help. I would like to keep it in free mode for the time being, we just need the charges to stop. Connie Preisinger
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Aurora JotForm SupportReplied on May 22, 2015 at 1:14 PM
Your account now remains as a Free-Active account, you may continue to use our services and enjoy the privileges of a free account.
If any further assistance is needed please do not hesitate to contact us.