We need to close the account.

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    TRANSLAND
    Asked on March 03, 2015 at 10:55 AM

    What steps do we need to take to close the account. We no longer need this service.

    you can reach me at  cpreisinger@drivetransland.com   or (417) 829-1240. Thanks for your help!

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    TRANSLAND
    Answered on May 22, 2015 at 12:13 PM

    I did this in March and we have since received 2 more bills. Please help get this stopped.

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    TRANSLAND
    Answered on May 22, 2015 at 12:45 PM

    I just received a message stating this message was already addressed but we are still being billed. Can you please stop the billing?

    Connie Preisinger

     

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    BDAVID
    Answered on May 22, 2015 at 12:46 PM

    Your subscription(account ID: 49402230) has been canceled, and the last charge refunded. Your account is now back to free status, do you want us to delete your account?

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    TRANSLAND
    Answered on May 22, 2015 at 12:48 PM

    Thank you for your help. I would like to keep it in free mode for the time being, we just need the charges to stop. Connie Preisinger

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    Aury
    Answered on May 22, 2015 at 01:14 PM

    Your account now remains as a Free-Active account, you may continue to use our services and enjoy the privileges of a free account.

    If any further assistance is needed please do not hesitate to contact us.