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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Signature Does Not Show

    Asked by astagliano on March 03, 2015 at 01:39 PM

    Hi I added a signature to a letter, and I see the signature on the jot form, but it does not show in my email

    What should I do to get the signature to show.

    OARSI Congress Letter of Invitation

     

    Thanks

    Priscilla

    Page URL:
    http://www.jotform.com//?formID=50575592386971

    thanks and email
  • Profile Image

    Answered by Shadae on March 03, 2015 at 02:39 PM

    Hi Priscilla,

    After reviewing your email notification, I am seeing where the image of the signature is showing.

    Depending on the email service being used, the image of the signature may not show up in the body of the email but as an attachment. As well as the image may not show until the email is marked as safe.

    I hope this helps, please inform us if you need further assistance.

     

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 03, 2015 at 02:42 PM

    I investigated your problem and noticed that inside of your Autoresponder  you have 3 images embedded. First image has source based on https link and other two are based on Data_URI_scheme.

    Unfortunately seems that some of email clients do not support this type of images.

    More about Data_URI_scheme you can find on Wiki