When I publish my website, sometimes the form doesn't show up on the page.

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    Asked on March 04, 2015 at 03:26 PM

    I'm using SiteSpinner Pro and the iFrame on the page.  This is a sample page built on my hosting account, when the website is finished it will go to it's correct domain.  It doesn't seem to load every time in Internet Explorer 11.

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    Answered on March 04, 2015 at 04:41 PM

    I was able to see the page is loaded fine for me in IE10, 11 and Google chrome. However, I see that the issue with Firefox. As I inspect the embed code, I see that height is modified to 0px and hence the form is not being displayed.

    Could you try embedding the JotForm using the direct URL by means of SiteSpinner inbuilt iframe embed method?


    Let us know if the issue still persists. We will be happy to help.

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    Answered on March 05, 2015 at 10:08 AM

    Thanks for the help.  I did get the webpage online with your help.

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    Answered on March 05, 2015 at 11:29 AM

    In behalf of my colleague, you are always welcome! If you require any further assistance, feel free to contact us again.

    Thank you and have a great day!