When I publish my website, sometimes the form doesn't show up on the page.

  • dogsneedlove2
    Asked on March 4, 2015 at 3:26 PM

    I'm using SiteSpinner Pro and the iFrame on the page.  This is a sample page built on my hosting account, when the website is finished it will go to it's correct domain.  It doesn't seem to load every time in Internet Explorer 11.

    Jotform Thread 527064 Screenshot
  • Kiran Support Team Lead
    Replied on March 4, 2015 at 4:41 PM

    I was able to see the page is loaded fine for me in IE10, 11 and Google chrome. However, I see that the issue with Firefox. As I inspect the embed code, I see that height is modified to 0px and hence the form is not being displayed.

    When I publish my website, sometimes the form doesnt show up on the page Screenshot 20

    Could you try embedding the JotForm using the direct URL by means of SiteSpinner inbuilt iframe embed method?

    http://www.virtualmechanics.com/support/tutorials-spinnerpro/IFrames.html#Basics

    Let us know if the issue still persists. We will be happy to help.

  • dogsneedlove2
    Replied on March 5, 2015 at 10:08 AM

    Thanks for the help.  I did get the webpage online with your help.

  • Welvin Support Team Lead
    Replied on March 5, 2015 at 11:29 AM

    In behalf of my colleague, you are always welcome! If you require any further assistance, feel free to contact us again.

    Thank you and have a great day!