cancel premium account

  • Profile Image
    BetsyCohen
    Asked on March 04, 2015 at 06:33 PM

    I would like to decline my premium account as i will not keep using this service.

    could you please let me know how can i do it?

    regards, 

    betsy

  • Profile Image
    Kiran
    Answered on March 04, 2015 at 07:10 PM

    I understand that you want to cancel your paid subscription. You can downgrade your account to Free subscription from the pricing page or billing section of the account while you are logged into your JotForm account.

    After downgrading your account, the account will be holding the paid subscription status till the next billing date and then no further charges will be made.

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.

    Thanks!