What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    incomplete submission without payment

    Asked by jlfolks on March 05, 2015 at 02:27 PM
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    Answered by raul on March 05, 2015 at 03:37 PM

    I'm sorry, but I don't fully understand your question.

    I presume that you would like to know what happens with submissions when a payment is incomplete. If this is correct, I suggest you to check the following guides: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ and http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    If this isn't what you're looking for, please provide more clarification about your inquiry so we can provide proper assistance.

    Thank you.

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    Answered by jlfolks on March 05, 2015 at 04:04 PM

    Why are these payments coming up incomplete....they are completing them through paypal...


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    JotForm Support

    Answered by Kiran on March 05, 2015 at 04:27 PM

    Please be noted that it is not required to open multiple threads on the same issue. I see that you there are 3 threads including this thread on incomplete payments. We request you to follow-up with http://www.jotform.com/answers/527704 if you have any other questions related to the issue. We are marking this thread as answered.


    Thank you!