Lightbox on Wordpress Site

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    Asked on March 05, 2015 at 06:41 PM

    I'd like to have a form open up in a lightbox within my wordpress site.  How can I go about accomplishing this?  None of the code I've gotten so far has worked.  Thanks.

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    Answered on March 05, 2015 at 08:17 PM


    I assumed you have already tried the lightbox embed code?

    Can you please provide us a test page where we can check and inspect the lightbox embedded code? But first, I would suggest to try the previous version of our lightbox by removing the number "2" after "feedback" found on the first line of your lightbox embed code.


    <script src="//" type="text/javascript">


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    Answered on March 06, 2015 at 03:02 PM

    The page is

    When someone clicks on I'm Ready to Schedule My Visit I'd like for a lightbox form to show up.  Right now, it doesn't do anything and I used the lightbox code I got from Jotform. Please help.  Thanks.

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    Answered on March 06, 2015 at 05:09 PM

    I checked the code that was placed behind your "I'm Ready to Schedule" button but I was not able to see the full script for the lightbox.

    Please follow this link for the code that you should try and let us know the outcome. We will await your response.


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    Answered on March 06, 2015 at 09:00 PM

    Quick question before I try this.  This is a button shortcode in our Wordpress theme.  When I fill in the shortcode it asks me for the button URL.  Is that where I put this code?  That's what I did before and it creates the shortcode.  Just want to make sure that's where it need to go.  I will try this in the meantime and see the outcome. 

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    Answered on March 06, 2015 at 09:02 PM

    It did the same thing.  I think it's because I'm using a shortcode within the theme.  Any suggestions?


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    Answered on March 06, 2015 at 09:04 PM

    Ok just deleted the button shortcode and pasted the code for the form.  It creates the link to the form and opens great but the rest of the page is not there.  Also, I'd really like to use the button that fits the theme for the form.  Let me know.  Thanks.

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    Answered on March 07, 2015 at 05:25 AM

    Based on your posts and what I see on your website I believe that currently:

    1. You have the lightbox working properly
    2. some content of your pages is not shown any more

    Now in regards to the lightbox code, we can help you make it look just like the themed button did, all we would need is to see it next to the link.

    In regards to the parts of the pages not being shown, I see that being dictated by the CSS on your website:

    .full-width-section {
        background-size: cover;
        box-sizing: content-box !important;
        margin-left: -50%;
        padding-left: 50%;
        padding-right: 50%;
        position: relative;
        visibility: hidden;
        width: 100%;
        z-index: 0;

    It was either caused by some setting or there is some issue with that part of code, but I do not see it being connected to the code of your jotform.

    If it is, we would be happy to assist in resolving this issue as well.

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    Answered on March 08, 2015 at 06:04 PM

    I took the lightbox code out of the page and the page began to display correctly.  Is there a way that I can use the code to link to the button from within Wordpress?  The button is a shortcode from within wordpress and it asks me for the URL for the button.  I could just link it to another page but would like to keep it in the page.  

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    Answered on March 08, 2015 at 08:30 PM


    I am not sure if you have already tried using the lightbox form URL given when getting the lightbox code in the Form Builder.

    it should be straightforward only.

    Please check this thread also. Specifically, the solution by NeilVicente

    the script code was just like this

    <script src="" type="text/javascript">

    new JotformFeedback({ formId:'23187664355158', base:'', windowTitle:'WAH Now Signup', background:'#FFA500', fontColor:'#FFFFFF', type:false, height:500, width:700 }); </script> <a class="lightbox-23187664355158 button-purple">WAH Now Signup</a>

    Hope this help. Please let us know if still not working.


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    Answered on March 09, 2015 at 02:49 PM

    The minute I put any of this code into my page it causes the entire page to disappear other than the section that the code is in.  Not really sure why.  I copied the code above just to try it and put code from my form in as well.  Not really sure what the heck is going on.  

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    Answered on March 09, 2015 at 03:02 PM

    I am trying to find the code for the jotform on your website (, but I am just not able to find it. In the same time parts of the website are missing.

    Now if you could, we would appreciate to go back in and remove that, code and then add the following code instead:

    <div class="ben-jotform" style="visibility:hidden; width: 10px; height: 10px;">jotform</div>

    This will allow us to find and see where exactly the code would be posted and then to look what happens at that exact place once you add the code for the jotform feedback button.

    Do let us know once you add it.

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    Answered on March 09, 2015 at 03:04 PM

    Ok, I'll try that.  I did also do another form on another page and it's working fine but it's text.  How would I now go and create the button similar to the style of my theme?  Here's the page

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    Answered on March 09, 2015 at 03:08 PM

    Ok, I went into the page and I had deleted the code because it was messing with the page.  The Plan a Visit lightbox code is there now and the page is not displaying.  Sorry.  Let's start there.  

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    Answered on March 09, 2015 at 04:23 PM


    So I went to your page now and can see this code:

    <script type="text/rocketscript" data-rocketsrc="//" data-rocketoptimized="true">// &lt;![CDATA[
    var JFL_50634498580968 = new JotformFeedback({
    windowTitle:'Schedule a Visit',
    // ]]&amp;gt;</script><br>
    <a style="cursor: pointer; color: blue; text-decoration: underline;" class="lightbox-50634498580968">Plan A Visit Form</a>

    I can see the link and clicking on it works properly, but it seems that you have extra code which I have marked with red.

    Could you please try removing that code and trying to post the same code without that?

    Do let us know how it goes, but after you make some changes, please leave them as they are so that we can inspect them and see what is the next thing that looks like it would cause the issue for you.

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    Answered on March 10, 2015 at 10:05 AM

    I've looked through that page and don't see that code anywhere.  I think I'm going to just have the form open in a new window.  We use jot form pretty extensively on our site and to have to go through this for one form seems a bit ridiculous.  I can create the buttons and then have the form open in a new window that isn't ideal but will work.  Thanks.

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    Answered on March 10, 2015 at 11:13 AM

    Ok I understand. 

    You can explore that option if it works best for your. Sorry that we weren't able to get you the desired feature. If you ever need further assistance from us re your forms and your website. Don't hesitate to contact us - we are more than happy to help out.