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    Unable to submit form with conditionally hidden Advanced Color Picker widget.

    Asked by jeraldmartin3 on March 05, 2015 at 08:33 PM
    Page URL:
    http://form.jotformpro.com/form/50638147542961?

    button not working
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    JotForm Support

    Answered by ashwin_d on March 06, 2015 at 04:06 AM

    Hello jeraldmartin3,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. The submit button of form does not seems to work.

    It took quite some time to find out the cause of the issue. It seems that if the "Advanced Color Picker" widget is hidden conditionally, the form cannot be submitted. 

    I am reporting it to our back end team. We will get back to you as soon as we have any update form them. For now, I would suggest you to delete the condition you have added to show the "Advanced Color Picker" widget and that should solve your problem (Widget should actually not be hidden). 

    Thank you!

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    JotForm Support

    Answered by widgets on March 06, 2015 at 11:48 AM

    Hi, thank you for letting us know about the issue. This has already been fixed.

    Please make a test and let us know if it works from your end.

    Regards,
    Widget Team

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    Answered by heyboer on June 04, 2015 at 04:51 PM

    I'm getting the same issue with the Spreadsheet Widget.  If it is hidden conditionally, the form won't submit.
     Hopefully you can find an answer.
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    JotForm Support

    Answered by jonathan on June 04, 2015 at 06:02 PM

    @heyboer

    I created a separate thread for your issue here http://www.jotform.com/answers/582438

    We will attend to it shortly.

    Thanks.