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Same here. Thanks god it's not just me.
Hi Santa Cecilla,
Our apologies for the problem, but I've checked your form and I was able to download the excel file without any issues.
This is your last form ID: http://www.jotform.com/form/12500328372.
It must be a temporary problem so please kindly try it again and update us here for the result. I've also cleared your forms cache so just in case.
Thank you and I look forward to your reply!
My colleague had already responded to your own thread, kindly check: http://www.jotform.com/answers/528020-Empty-fields-in-Excel-export#1.
Thank you and our apologies!