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    Exported excel file is blank!

    Asked by santacecilia on March 06, 2015 at 07:20 AM

    exported excel file is blank!


    What's up?




    Santa Cecilia

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    Answered by BouwCenter on March 06, 2015 at 07:22 AM

    Same here. Thanks god it's not just me.

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    JotForm Support

    Answered by Welvin on March 06, 2015 at 10:23 AM

    Hi Santa Cecilla,

    Our apologies for the problem, but I've checked your form and I was able to download the excel file without any issues.

    This is your last form ID: http://www.jotform.com/form/12500328372.

    It must be a temporary problem so please kindly try it again and update us here for the result. I've also cleared your forms cache so just in case.

    Thank you and I look forward to your reply!

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    JotForm Support

    Answered by Welvin on March 06, 2015 at 10:24 AM


    My colleague had already responded to your own thread, kindly check: http://www.jotform.com/answers/528020-Empty-fields-in-Excel-export#1.

    Thank you and our apologies!