What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to export submission data to excel.

    Asked by jrfischborn on March 08, 2015 at 06:18 PM

    my forms dont export data to excel forms.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 09, 2015 at 12:35 AM

    Hello jrfischborn

    I'm sorry for the trouble caused to you.

    Do you mean to say that you are unable to download your form's submission data to excel? With which form you are having this issue with? 

    Do you get any error message or you simply do not see any submission data in excel file? I did check your form "16º SEMINARIO ESTADUAL DA CULTURA CAMPEIRA - 21/03/2015" and I am able to download the submissions in excel without any problem. 

    I would suggest you to try again and get back to us if the issue persists. You may also like to share a screenshot of the excel file and we will take a look. The following guide should help you upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!