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I'm sorry for the trouble caused to you.
Do you mean to say that you are unable to download your form's submission data to excel? With which form you are having this issue with?
Do you get any error message or you simply do not see any submission data in excel file? I did check your form "16º SEMINARIO ESTADUAL DA CULTURA CAMPEIRA - 21/03/2015" and I am able to download the submissions in excel without any problem.
I would suggest you to try again and get back to us if the issue persists. You may also like to share a screenshot of the excel file and we will take a look. The following guide should help you upload image in forum post: http://www.jotform.com/answers/277033
We will wait for your response.