How can I change my payment method?

  • SBCommunityOutreach
    Asked on March 8, 2015 at 6:43 PM

    On March 1st, my PayPal account was charged $90.00 for the annual fee.  I would like to have the automatic payment charged to a credit card.  How do I go about doing that?

  • Ashwin JotForm Support
    Replied on March 9, 2015 at 12:46 AM

    Hello SBCommunityOutreach,

    To change payment method form PayPal to credit card, you will actually have to cancel your PayPal subscription and upgrade again using your credit card. You can cancel your subscription now to ensure you are not billed again through PayPal and next year you should upgrade your account again using your credit card. Please be noted that your account is in good shape until March 01, 2016. 

    Thank you!